Privacy Policy

Who this policy covers

This policy applies to personal information collected through this website by Dentora Dental Clinic, a solo dental practice in Greater Kailash, South Delhi.

It does not cover clinical records created during treatment at the clinic, which are held separately and governed by the professional obligations that apply to dental records.

Information we collect

We only collect information you choose to give us. This website does not require you to create an account, and it does not track you across other websites.

• Details you enter into the appointment request form: name, mobile number, optional email address, whether you are a new or existing patient, your dental concern, preferred date and time, and any message you add.
• Details you enter into the contact enquiry form: name, mobile number, optional email address and your message.
• Your consent confirmation, recorded when you tick the consent box on either form.

How we use your information

We do not use the information you submit for marketing, and we do not send newsletters or promotional messages.

• To contact you about your appointment request and to agree a time.
• To respond to a general enquiry you have sent us.
• To keep a record of appointment requests so the clinic schedule can be managed.

Sharing your information

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Where your care requires input from a dental specialist, relevant information may be shared with that specialist for the purpose of your treatment, and this is discussed with you.

We may disclose information where we are required to do so by law.

How long we keep it

Appointment requests and enquiries are kept only as long as needed to respond to them and to manage the clinic schedule. Where you go on to become a patient, the relevant details form part of your clinical record and are retained in line with the requirements applying to dental records.

Your rights

You can ask us what personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete information that we are not required to keep.

• Ask for a copy of the information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete information we are not legally required to retain.
• Withdraw your consent to being contacted about an enquiry.

Cookies and analytics

This website does not set advertising or tracking cookies, and it does not embed third-party analytics.

Fonts are served from this website rather than from a third-party font service, so viewing these pages does not send a request to an external provider.

If a Google Maps embed is added to the contact page in future, that embed will load content from Google and will be subject to Google’s own privacy terms. This policy will be updated at that point.

Security

We take reasonable steps to protect the information you send us. No transmission over the internet can be guaranteed completely secure, so please do not send detailed medical information through the website forms.

Contact us about privacy

If you have a question about this policy, or want to exercise any of the rights above, contact the clinic using the details on the Contact page.